Community operations
Units, people, requests, assets and suppliers share one dependable operating record.
Built for community life
One intelligent operating system for your community.
Every person, place and request connected with clarity.
South African by design
Local operating realities, POPIA-minded workflows and ZAR pricing.
Human-controlled AI
Assistance is bounded, visible and subject to human approval.
Role-aware access
Residents, teams and portfolio users only see the work in their scope.
The fragmented-workflow problem
Your community is not a collection of inboxes.
Requests arrive on WhatsApp. Documents hide in drives. Security works from a different list. Managers rebuild the whole picture by hand. Nexsys joins the work without taking the judgement away from the people responsible.
Before
- ×Untracked chats and spreadsheets
- ×Repeated data capture
- ×Unclear ownership and status
- ×Reports rebuilt after the fact
With Nexsys
- One operating record
- Role-aware workflows
- Visible decisions and evidence
- Live operational context
Six platform pillars
The operating system beneath community life.
Explore the platformResident experience
Self-service, cases, documents, amenities and updates without the message-thread maze.
Security & access
Visitors, devices, incidents, patrols and approvals remain visible to the right people.
Finance & governance
Financial snapshots, meetings, resolutions and compliance evidence stay connected.
Communication
Create, approve and deliver consistent community communication across channels.
Controlled intelligence
AI helps teams find, summarise and prepare work while people retain every decision.
One end-to-end workflow
From first signal to accountable outcome.
01
Capture
A resident, guard or manager records the need once.
02
Route
Nexsys gives it an owner, priority and operating context.
03
Resolve
Teams coordinate work, evidence and approvals in one flow.
04
Communicate
The right people receive a clear, traceable update.
05
Learn
Managers see patterns, risk and service performance.
Built for where people live
Flats, estates and complexes—each with its own operating rhythm.
One operating record
Flats & sectional title
Keep trustees, owners, residents and service providers aligned.
View solution Every team connectedResidential estates
Coordinate access, facilities, communication and on-site teams.
View solution Less chasingComplexes
Give a hands-on management team a calmer way to run every day.
View solutionOutcomes by role
01
Estate managers
A live operating picture across cases, contractors, security and resident service.
02Managing agents
Consistent community operations with portfolio visibility and clear accountability.
03Resellers
A repeatable platform, rollout controls and partner-ready commercial operations.
04Residents & owners
One place to request, follow, book, read and stay informed.
AI assists; people decide
Intelligence with a clear boundary.
Nexsys retrieves context, drafts communication, summarises evidence and highlights patterns. Authorised people review, approve and remain accountable.
Human approval by design
Role-aware context
Usage and allowance controls
Auditable outputs
Trust Centre
Trust is an operating practice.
See how Nexsys approaches privacy, access, reliability, responsible AI and supplier transparency.
Visit the Trust CentrePOPIA-minded data handling
Role and community boundaries
Human-controlled intelligence
Audit-ready operational history
App Check and rate protection
Published legal transparency
Transparent launch pricing
Start free. Grow when the work does.
Unlimited residents on every package. Platform and active-unit charges are shown separately, with changes approved before billing.
Start properly
Free
R0
A generous operating foundation for a small, self-managed community.
- One community and up to 25 active units
- 3 staff accounts and unlimited residents
- Resident services, cases and communications
- Documents and Community Hub
- 100 AI-assisted actions monthly
Run the whole community
Community
R 349/ month
monthly platform fee
plus R9 per active unit
Daily operations, access, governance and resident life in one place.
- One community; no active-unit cap
- 10 staff accounts and unlimited residents
- Security, visitors, amenities and applications
- Assets, finance snapshots and governance
- 500 AI-assisted actions monthly
Operate with control
Professional
R 899/ month
monthly platform fee
plus R17 per active unit
The complete single-community platform for professional management teams.
- All single-community modules, including compliance and risk
- 25 staff accounts and unlimited residents
- Procurement, contracts, inspections and utilities
- Document intelligence and advanced integrations
- 2,500 AI-assisted actions monthly
Manage the portfolio
Enterprise
From R7,999/ month
monthly portfolio fee
250 active units included; then R15 per active unit
Cross-community command, rollout and partner operations for portfolios.
- 5 communities and 250 active units included
- R15 per additional active unit
- Portfolio, partner, transition and rollout modules
- Negotiated service levels and allowances
- 10,000 AI-assisted actions monthly
Product demonstration
See the operating thread, not a staged claim.
The launch site demonstrates real Nexsys workflows and published package entitlements. Customer metrics and stories appear only after explicit approval and evidence review.
Book a live product walkthroughIllustrative workflow example
Water interruption · Block C
- 1
Resident report captured
Recorded in one community timeline
- 2
Estate manager assigned supplier
Recorded in one community timeline
- 3
Affected units notified
Recorded in one community timeline
- 4
Repair evidence pending review
Recorded in one community timeline
Frequently asked
Clear answers before you start.
Can we genuinely use Nexsys for free?+
Yes. Free includes one community, up to 25 active units, three staff accounts, unlimited residents and useful core modules. No card is required.
What counts as an active unit?+
An occupied or vacant unit currently managed in Nexsys. Deleted historical records are not counted. Standard unit charges change only after an approved active-unit update.
Are residents charged per user?+
No. Resident and owner access is unlimited on every launch package. Unit and staff limits apply as shown.
Does AI make decisions for our community?+
No. Nexsys can retrieve, summarise, draft and highlight. People review and decide, with activity kept auditable.
Is annual pricing discounted?+
Yes. Community and Professional annual terms provide twelve months for the price of ten. Enterprise annual pricing is proposal-based.
What happens when we reach the AI allowance?+
AI-assisted actions pause until the next monthly cycle or an additional capacity pack is approved. The rest of the platform remains available.
Are messages and integrations included?+
SMS and WhatsApp usage, migration and data cleansing, extra staff or AI capacity, additional communities, priority support, custom integrations, white labelling, on-site training and payment processing are quoted separately where required.
Ready to run your community as one?
Start Free with no card, or bring a larger operating model to a tailored demo.